Shipping policy

Thank you for shopping with [LifeEase].

We are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping process, delivery timelines, charges, and what to expect after placing an order.

1. Order Processing Time

All orders are processed within [7 PROCESSING TIME] after confirmation.

Example:
[1–2 BUSINESS DAYS]

Orders are processed during our business working days only.

Orders placed on:

  • Weekends
  • Public holidays
  • Non-working days

will be processed on the next business day.

Please note that processing time is separate from shipping time.

2. Shipping Methods Available

We offer the following shipping methods:

Standard Shipping

Estimated delivery within [7–8 BUSINESS DAYS]

Suitable for regular deliveries across India.

Cash on Delivery (COD) Shipping

Available for eligible pin codes.

Additional COD charges may apply.

3. Delivery Timeframes

Estimated delivery timelines:

Metro Cities

[3–5 BUSINESS DAYS]

Tier 2 & Tier 3 Cities

[5–8 BUSINESS DAYS]

Remote Locations

[7–12 BUSINESS DAYS]

Delivery times may vary depending on:

  • Shipping location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Unexpected operational delays

These timelines are estimates and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout.

Any applicable shipping charges will be clearly displayed before payment.

5. Order Tracking Information

Once your order is shipped, you will receive a confirmation message via:

  • Email
  • SMS
  • WhatsApp (if applicable)

This message will include:

  • Tracking ID
  • Courier partner details
  • Tracking link

Tracking updates may take [24–48 HOURS] to become active.

6. Delivery Issues and Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • High order volumes
  • Courier delays
  • Weather disruptions
  • Government restrictions
  • Incorrect shipping information

If your order is delayed beyond [2-3 EXPECTED DELAY PERIOD], please contact us at:

[beniwalh3004@gmail.com]

We will assist you as quickly as possible.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

If incorrect information is provided:

  • Delivery may be delayed
  • The order may be returned
  • Additional reshipping charges may apply

Please contact us immediately at [LifeEase] if you need to update your address after placing an order.

8. Failed Delivery Attempts

If delivery fails due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept delivery

the package may be returned to us.

In such cases:

  • Reshipping charges may apply
  • Refunds may exclude shipping costs

9. Lost or Damaged Packages

If your package is:

Lost in Transit

Please contact us within [1-2 days].

We will coordinate with the courier partner to investigate.

Damaged Upon Delivery

Please:

  • Take clear photos of the package/product
  • Contact us within [24–48 HOURS]

Email: [LifeEase]

10. International Shipping (If Applicable)

We currently:

[DO NOT] offer international shipping.

If international shipping is available:

Customers are responsible for:

  • Customs duties
  • Import taxes
  • Local handling fees

Delivery timelines may vary by destination.

11. Contact Us

For shipping-related questions or assistance, contact us:

[LifeEase]
Email: [beniwalh3004@gmail.com]